Columnists: Nathan Shannon

Nathan Shannon, Deputy Director, Smart Grid Consumer Collaborative

What Do Consumers Expect from Their Electric Utility and the Smart Grid?

What do consumers expect from their electric utility? What programs and services are they likely to be interested in? And how can utilities earn their trust? Each year the Smart Grid Consumer Collaborative (SGCC) releases its annual State of the Consumer Report. This report helps smart grid stakeholders gain a deeper understanding of how American   …Continue Reading