DP&L’s New Invoices Display Retail Provider Logo
Dayton Power and Light (DP&L), an AEP subsidiary that serves over 515,000 electric customers in Ohio, released a redesigned bill on October 27. The revamped invoice is larger and easier to read, according to the utility – and prominently displays the logo of the individual ratepayer’s retail energy supplier at the top, left corner for complete transparency and better customer service.
Additionally, customers will find information to help them track their energy usage and help them save on energy costs. The new bill has a visual representation of kilowatt usage for current, previous, and last year-to-date billing cycles. There also is a Message Center at which DP&L can provide important energy efficiency tips or other information.
“Customers asked DP&L to provide them [with] an easy-to-read energy bill with detailed monthly information about their accounts. This redesigned bill allows them to see how they are using energy so they can make informed and smart decisions that fit their lifestyles,” said DP&L CEO Tom Raga.
To help customers understand all of the changes, DP&L has created video and posted it on the utility’s website.
- Practical Guide to Transforming Energy Data into Better Buildings
- Four Key Questions to Ask Before Your Next Energy Purchase
- Choosing the Correct Emission Control Technology
- Strategies for a Successful EHS&S Software Selection
- Financing Environmental Resiliency and a Low-Carbon Future with Green Bonds
- 2016 Energy and Sustainability Predictions Findings from Facilities Professionals
- Improve Occupant Comfort & Reduce Energy Costs Through Humidity Control
- 2015 Insider Knowledge
- eBook: Five Key Considerations for Integrating Renewables into Your Procurement Strategy
- Planning for a Sustainable Future