Raritan Combines DCIM, IT Management for Data Centers

raritanRaritan’s new data center infrastructure management (DCIM) connector for ServiceNow is generally available. Raritan is a ServiceNow Integration Partner.

The company says by tying the management of the physical data center via DCIM to the general IT management framework, organizations can manage the workflow involved in changing servers and infrastructure elements more effectively.

Raritan’s bi-directional DCIM connector enables ServiceNow change requests to flow seamlessly into Raritan’s DCIM change management and work order processes. As a result, users can issue change requests from ServiceNow and monitor the status of these requests – equipment adds and moves – from start to completion. The data center team has the ability to accept, modify, ask for clarification or reject change requests; then issue a detailed work order with a rack elevation image, device specifications, power and network connection details, and placement information to ensure accurate installation.

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