Respond Power to Refund Over $5 Million for Deceptive ‘Polar Vortex’ Pricing

The Pennsylvania Public Utility Commission (PUC) approved a settlement (Docket Nos. C-2014-2427659,C-2014-2438640) on August 11 under which Respond Power an electric generation supplier, has agreed to pay more than $5.2 million in consumer refunds and penalties, as well as to modify its future marketing and business practices, as a result of alleged deceptive actions against variable rate customers during the “Polar Vortex” winter of 2013-2014.

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