Texas Legislation Would Protect Smart Thermostat Customers

In December, Texas state Representative Rafael Anchia introduced House Bill (HB) 489 to protect electricity customers from certain marketing tactics for smart thermostats. According to an article in The Dallas Morning News, the bill is a reaction to a 2013 column by blogger Dave Lieber that described how a residential customer was charged $495 when she cancelled her smart thermostat rental. The contract she signed with retail supplier Tara Energy (a subsidiary of Just Energy Group) for the thermostat was printed in such a small font that it was barely legible, and the cancellation clause was buried within the text.

HB 489 would require retail providers to provide market materials and contracts with “clear descriptions in plain language of the product or service, of the contract terms, and of customers’ rights.” According to Lieber’s column, the bill has drawn “unexpected backlash” from lobbyists.

Choosing the Correct Emission Control Technology
Sponsored By: Anguil Environmental Systems

  
Financing Environmental Resiliency and a Low-Carbon Future with Green Bonds
Sponsored By: NSF International

  
The EHS Guidebook: Selecting, Implementing, and Using EHS Software Solutions
Sponsored By: EtQ

  
Four Key Questions to Ask Before Your Next Energy Purchase
Sponsored By: EnerNOC, Inc.

  

Leave a Comment

User Name :
Password :
 
If you've no account register here first time
User Name :
User Email :
Password :

Login Now